Here are the additional troubleshooting steps. The user sees application starting notifications, and after that, the application is never actually launched.The application appears to launch, loads up to 80% then immediately closes.The issue can present 2 different symptoms: There are no errors presented to the user, Event Log of the XenApp server or VDA hosting the application reports the following “EventID:20499 – Remote Desktop Services took too long to load the user configuration from server for the user XYZ”. ![]() Published Applications or Desktops don’t launch, or disappear during launch.
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